Your local partner for
We design your mobile
& app strategy!
Together, we draw your mobility plans and strategy, innovation and alignment oriented, to reach a brand new efficiency.
Mobility initiatives are jeopardized by a number of challenges. Often chief among them are the absence of organizational alignment and the lack of a comprehensive plan for mobility. This is familiar territory for our mobile consultants. They have the experience, tools and proven processes needed to work with your executive team to overcome these obstacles and build a blueprint for your organization’s path to mobility success.
The GEMA brings together insights gained from working with thousands of global clients – both through their successes and learning from their failures. Our Consult includes three types of services depending on your needs:
- Mobility Workshops
- Technical Professional Services
- Expert Advisory Services
Procure & Deploy
We order, configure, activate and deploy all of your assets.
Selecting the appropriate device types and platforms, accelerating the implementation, configuration and activation of mobility projects with speed and precision. Your internal IT resources can now be stressless!
1 million +
- Procurement and asset management platform
- Approved catalog of devices based on end-user segment
- Operators based on pre-negotiated contracts
- Audit trails for mobile devices through the lifecycle
Control and manage
We survey, analyse, and manage your mobility environnement.
Whether your looking for expert advisory or full management, we provide monitoring, reports, updates and intelligence to optimize and expend performances.
2 million +
tickets resolved in 12 months
- 24/7 resource and security monitoring of all your MDM servers
- Impartial advice and support on cloud-based ticket based incident management
- Pre-testing and installation of updates and patches
- Mobile, operators, security and application Management
We provide multi-lingual on-demand end-user support.
We support mobile apps, carrier issues, usage questions, device failures, policy compliance and more.
first call resolution
- global, technical support
- 24/7 helpdesk support
Act Global, Think Local!
Wherever you are, Gema is your local partner!
Independant from network providers and device manufacturers, we have created a worldwide network of certified GEMA-partners around the globe to ensure 24/7 support.
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