IT System Engineer Mobile Device Management (f/m/d)

Vienna or Graz

GEMA Austria advises and supports many companies using solution-oriented managed mobility services. GEMA Austria offers consulting services, deployment, mobile infrastructure management, 24/7 help desk support, and software development, with offices located in Vienna and Graz. As a licensee of GEMA International AG, GEMA Austria is a part of global companies with over than 1,700 employees in more than 60 countries.

Responsibilities –

The area of your responsibility is:

  • Planning, installation, setup and maintenance from Mobile Device Management systems (for example: Airwatch)
  • Deployment (imaging, setup, and management) from mobile end device of all platform, within the scope of international projects as part of the GEMA (Global Enterprise Mobility Alliance)
  • Administration of mobile end devices in several Mobile Device Management environment
  • Troubleshooting, bug-fix and support (1st and 2nd level) during troubles in primary contact with customers and users
  • Providing service reports and care of our database/ticket tool


Profile –

  • A Bachelor´s degree in Technology or equivalent experience is required for this position
  • First-hand experience in System Engineering/IT administrator role and/or have an experience in the support of mobile end devices
  • A good knowledge and experiences in two mobile platforms are eligible
  • Have a curiosity for the mobility market, especially of mobile end devices, mobile enterprise architecture platforms (MEAP) as well as Mobile Device Management solutions
  • Have an excellent English skill, French skill (and preferable, German skill)
  • Highly enthusiastic for the IT and new products/trends
  • Customer-oriented and service-oriented
  • Self-dependent, creative and solution-oriented
  • Highly motivated and flexibility also readiness for action
  • Willing to travel often


We offer –

  • Challenging activities, fun and cooperative environment at work, problem-solving measures, and fast decisions
  • Conductive environment to growing challenges and responsibilities
  • Diversified and exciting high-level projects for famous companies, global players, and partners
  • Adequate consideration with specific further education and scope for development
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